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Pay Less Than Freshsales
Keep the Sales Features
AI calling agent, multi-channel sequencing, unlimited pipelines, quotations free — FlowZo CRM with plans starting at ₹500/user/mo (annual) vs Freshsales' ₹32,800/mo for 10 users.
Unlimited teams (vs Freshsales' 50), AI calling agent, Email+Call+WhatsApp sequences, and quotations included at zero extra cost.
RecommendedFeature-packed Freshworks CRM. Per-user billing, with limits such as 50 teams and 50 workflows on Pro; branded documents cost about ₹1,600/user/mo extra.
Per-user billingFlowZo CRMvsFreshsales
| Feature | FlowZo CRM | Freshsales |
|---|---|---|
| Lead Source & Campaign Tracking | ||
| Duplicate Handling | ||
| Target vs Achieved |
| Feature | FlowZo CRM | Freshsales |
|---|---|---|
| Teams | 50 teams | |
| Custom Roles | 50 roles | |
| Hierarchy |
| Feature | FlowZo CRM | Freshsales |
|---|---|---|
| Email Marketing & Bulk Email | ||
| One-click Calling | ||
| IVR & SMS Integration | ||
| WhatsApp Integration | Add-on (Pro) / included (Unlimited) |
| Feature | FlowZo CRM | Freshsales |
|---|---|---|
| Email Sequences | Sequencing add-on | Sequences (Pro+) |
| Phone Call Sequences | Sequencing add-on | Call tasks in sequences |
| Multi-step Sequence Builder | Sequencing add-on | Conditional sequences |
| Sequence Tasks & Follow-ups | Sequencing add-on |
| Feature | FlowZo CRM | Freshsales |
|---|---|---|
| One-click Calling from Lead Page | ||
| Agent-wise Call Performance | ||
| Call Duration & Notes Capture | ||
| Call Outcome Logging | ||
| CallSync (Mobile Call Sync) | CallSync add-on | Not listed |
| TeleCMI / IVR Integration | Unlimited plan | |
| Incoming & Outgoing Call Logs | Built-in phone (usage credits) |
| Feature | FlowZo CRM | Freshsales |
|---|---|---|
| AI Calling Agent | Separate product | Not listed |
| Automated AI-driven Call Initiation | Separate product | Not listed |
| Feature | FlowZo CRM | Freshsales |
|---|---|---|
| Workflow Automation | ||
| Automated Lead Routing | Unlimited | 50 auto-assignment rules |
| Location-based Routing | ||
| JustDial Integration | Not listed | |
| 99acres Integration | Not listed |
| Feature | FlowZo CRM | Freshsales |
|---|---|---|
| Task Management | ||
| @mentions & Notes | ||
| Lead Scoring | Unlimited plan | |
| History Feeds |
| Feature | FlowZo CRM | Freshsales |
|---|---|---|
| File Storage | 100 GB (Unlimited) / 5 GB (Pro) | 2 GB/user (Growth) |
| Data Import & Export | ||
| Data Sharing Rules |
| Feature | FlowZo CRM | Freshsales |
|---|---|---|
| Real-time Reports | ||
| Custom Dashboards | Multiple dashboards | |
| Sales Forecasting | ||
| Pipeline & Revenue Reports |
| Feature | FlowZo CRM | Freshsales |
|---|---|---|
| Custom Fields | 25 (expandable) | |
| Custom Layouts | ||
| Company & Deals Custom Fields |
| Feature | FlowZo CRM | Freshsales |
|---|---|---|
| Mobile App |
| Feature | FlowZo CRM | Freshsales |
|---|---|---|
| Webhooks & API | ||
| Quotations | Free | Branded documents add-on (~₹1,600/user/mo) |
| CallSync Integration | CallSync add-on | Not listed |
| TeleCMI Integration | Unlimited plan | |
| JustDial Integration | Not listed | |
| 99acres Integration | Not listed |
| Feature | FlowZo CRM | Freshsales |
|---|---|---|
| In-house CRM Expert Onboarding |
Based on vendors' public pages, Nov 2026; details may change. “Not listed” = not on the vendor's feature list.
What it costs your team
| Plan | Price | Basis |
|---|---|---|
| FlowZo CRM Professional | ₹500/user/mo | Annual billing (₹999/user/mo monthly) |
| FlowZo CRM Unlimited | ₹12,000/mo flat | Annual billing (₹18,000/mo monthly) |
| Freshsales Growth | ₹760/user/mo | $9 list price, annual billing |
| Freshsales Pro | ₹3,280/user/mo | $39 list price, annual billing |
| Freshsales Enterprise | ₹4,960/user/mo | $59 list price, annual billing |
USD list prices converted at ₹84 per $1, billed annually, excluding GST/taxes. Prices as of Nov 2026; check vendor sites for current rates.
Pricing & Plans
| Feature | FlowZo CRM | Freshsales |
|---|---|---|
| Free plan / trial | Free trial | Free (3 users) |
| Pricing model | Per user (Pro) or flat (Unlimited) | Per user |
| Implementation / setup fee | ₹0 (self-serve) | None |
Sales CRM Core
| Feature | FlowZo CRM | Freshsales |
|---|---|---|
| Custom sales pipelines | Multiple, custom stages | Multiple pipelines (Pro+) |
| Quotations | Included | Branded documents: +$19/user |
| Workflow automation | 6 (Pro) / Unlimited | Basic workflows (Growth); more on Pro+ |
Engagement & Calling
| Feature | FlowZo CRM | Freshsales |
|---|---|---|
| SIM-based call sync | CallSync add-on | Not listed |
| AI calling / call AI | Call Recording AI add-on | Freddy AI (extra) |
Integrations & Data
| Feature | FlowZo CRM | Freshsales |
|---|---|---|
| IndiaMART integration | ✓ | No native connector found |
| API & webhooks | ✓ | ✓ |
| File storage | 5 GB (Pro) / 100 GB (Unlimited) | Per plan |
The verdict
Freshsales has a built-in phone and AI assistant but charges extra for items like branded documents. FlowZo is cheaper at 10 and 50 users; Freshsales offers a free plan for up to 3 users.
What SetsFlowZo CRMApart
FlowZo's AI Calling Agent handles calls with live transcription and pushes outcomes and follow-up tasks into your CRM. Freshsales' AI centers on Freddy AI insights.
Freshsales Pro is about ₹32,800/mo for 10 users, plus about ₹1,600/user for branded documents. FlowZo CRM starts at ₹500/user/mo (annual) with quotations included.
Email + Call + WhatsApp in one flow. Freshsales sequences start at the Pro plan.
Full analytics, CallSync integration, auto lead capture. Freshsales lacks a native call tracking dashboard.
Freshsales Pro caps teams and custom roles at 50 each. FlowZo CRM's Unlimited plan has no such caps.
JustDial, 99acres, Google Forms, Slack, CallSync — built for Indian sales teams.
Frequently AskedQuestions
FlowZo CRM offers unlimited pipelines, an AI calling agent, and seamless sequencing via Email, Call, and WhatsApp starting at ₹500/user/mo (annual), with some capabilities as add-ons. Freshsales Pro caps teams and custom roles at 50 each and charges extra for branded documents.
FlowZo CRM offers clear pricing tiers: Professional at ₹500/user/mo (annual) or Unlimited at ₹12,000/mo (billed annually at ₹1,44,000). Freshsales uses per-user billing with additional costs for quotations and advanced add-ons.
Yes, quotations and billing features are included in FlowZo CRM. Freshsales charges an extra ~₹1,600/user/mo (Branded Documents add-on) to unlock similar CPQ capabilities.
Yes, our AI Calling Agent handles calls with live transcription and pushes outcomes into your CRM. Freshsales offers a built-in phone and Freddy AI insights, but no AI calling agent is listed.
We make it effortless. Our expert onboarding team handles the complete data mapping and import process from Freshsales to FlowZo CRM, minimizing downtime and getting your team running in days.
Unlimited pipelines, AI calling, free quotations — starting at ₹500/user/mo (annual).