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WhatsApp Outreach

Reach ProspectsWhere They Already Are— WhatsApp

WhatsApp has a 98% open rate. FlowZo CRM 's WhatsApp Business integration lets you send template messages, run automated sequences, view conversations, and track replies — all without leaving the CRM.

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WhatsApp Business API · Template management · Bulk sending

98%

WhatsApp open rate

45%

Reply rate vs 6% email

2B+

Active WhatsApp users

Rahul Sharma

Online · Nexatech

Hi Rahul! This is Priya from FlowZo CRM. Did you get a chance to check out the demo we shared?

10:14 AM

Yes! Looks really interesting. Can you share pricing?

10:22 AM

Template: pricing-deck

Hi Rahul, here's our pricing deck and a link to book a 30-min call: flowzo crm.in/book

10:24 AM

Template Messages

Send Personalized WhatsApp Messages at Scale

FlowZo CRM integrates with WhatsApp Business API so you can send approved template messages, track replies, and view full conversation history — all directly inside the lead record.

→Create and manage approved WhatsApp templates for follow-ups, demos, reminders, and promotions
→Send bulk WhatsApp messages to filtered lead lists — personalization tokens fill automatically per lead record
→All WhatsApp conversations are visible in the lead's activity timeline — full context before every touchpoint
→Trigger WhatsApp messages based on lead behavior — email opens, website visits, or day in a sequence

WhatsApp Message Builder

● Connected

Template Type

Lead Name

Custom Message

Insert Token

Message Preview

Hi Rahul! This is Priya from FlowZo CRM CRM. I'd love to connect — I'd love to show you how FlowZo CRM CRM can help Nexatech close 3x more leads.

Would you be open to a quick 15-min call?

WhatsApp Capabilities

Everything You Need for WhatsApp-Driven Sales

Template Management

Create, approve, and manage WhatsApp Business templates for every stage of your sales process — intros, follow-ups, reminders, and more.

Bulk WhatsApp Sending

Send personalized WhatsApp messages to hundreds of leads at once using filtered lists — tokens fill automatically per lead record.

In-CRM Chat View

View and track all WhatsApp conversations directly inside the lead's detail page — full message history, timestamps, and delivery status.

Sequence Integration

Add WhatsApp steps to automated sequences — triggered by day number or lead behavior — so no touchpoint is ever missed.

WhatsApp Bot

Automate incoming WhatsApp lead qualification with a chatbot that captures lead details and routes them to the right sales rep automatically.

Delivery & Read Tracking

See sent, delivered, and read receipts for every WhatsApp message — know exactly which leads have seen your message before calling.

FAQ

WhatsApp Outreach — Common Questions

Does FlowZo CRM CRM use the official WhatsApp Business API?+

Yes. FlowZo CRM CRM integrates with the official WhatsApp Business API so all messages are sent through verified business accounts. This ensures deliverability, access to template messages, and read receipt tracking — the same infrastructure used by enterprise teams.

Can I see WhatsApp conversations inside FlowZo CRM CRM?+

Yes. Every WhatsApp conversation is visible directly inside the lead's detail page in FlowZo CRM CRM. You can see the full message history, timestamps, delivery status, and read receipts — all without switching to the WhatsApp app.

Can I send bulk WhatsApp messages to my lead list?+

Yes. You can filter your lead list by any criteria — status, source, owner, tag — and send a bulk WhatsApp message using approved templates. Personalization tokens like {{first_name}} and {{company}} are filled automatically from each lead's record.

How do I add WhatsApp to a multi-channel sequence?+

In the FlowZo CRM CRM Sequence Builder, drag a WhatsApp step onto the canvas and set the day number, select a template, and activate the step. When the sequence reaches that step, the CRM automatically sends the WhatsApp message to the enrolled lead using the selected template — no manual sending required.

Get Started

98% Open Rate.Zero Missed Messages.

Connect WhatsApp Business to FlowZo CRM and start reaching leads where they're most likely to respond — automatically, at scale.

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